Privacy Policy | Ghanex Tech

01

Overview

Ghanex Tech ("we", "our", or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when you visit our website, contact our team, submit an enquiry, or interact with our services.

Our aim is to be transparent about the information we handle and the purposes for which it may be used. This policy also describes the choices available to you and how you can contact us with questions or requests relating to your personal information.

This policy applies to the Ghanex Tech website and the interactions covered by this notice. Additional terms or privacy notices may apply to particular products, services, or engagements where relevant.

Where applicable law requires consent for a particular processing activity, we will seek that consent as required. Using the website does not replace any consent that the law requires us to obtain separately.

02

Information We Collect

The information involved depends on how you interact with Ghanex Tech. It may include information you provide directly, technical information generated during a website visit, and information supplied by service providers where applicable.

Information You Provide

When you submit a contact form, request a consultation, or communicate with our team, you may provide your name, business email address, telephone number, company name, job title, and the contents of your message.

If you discuss a potential project or request information about our services, we may also handle details about your business requirements, project objectives, preferred timelines, and other information you choose to share.

Job Applications

When you apply for a role or submit a candidate profile through our careers page, we collect your name, email address, telephone number (if provided), links to your resume and portfolio, your cover note, and the role you applied for.

We use this information only to assess your application, contact you about it, and manage our recruitment process.

Technical and Usage Information

Depending on the website configuration and technologies in use, technical information may include your IP address, browser type, device information, operating system, referring page, pages visited, and the date and time of a visit.

We do not currently use analytics, advertising, or tracking tools on this website. If we introduce such tools in future, we will update this policy and our Cookie Policy, and ask for your consent where the law requires it.

Information You Should Avoid Submitting

Please do not send passwords, payment card details, sensitive personal information, confidential records, or information about other people through a general enquiry form unless we have specifically requested it through an appropriate and secure process.

03

How We Use Your Information

We use personal information for legitimate business and operational purposes, subject to applicable law and any consent requirements. The purpose depends on the nature of your interaction with Ghanex Tech and the information involved.

Responding to enquiries, consultation requests, and messages submitted through our website.
Understanding business requirements and communicating about potential or existing projects.
Providing, operating, maintaining, and supporting our website and services.
Improving website usability, content, reliability, and performance where appropriate.
Protecting our website, systems, users, and business against fraud, abuse, unauthorised access, and security incidents.
Managing records, addressing disputes, enforcing applicable agreements, and meeting legal obligations.
Sending service-related communications and, where permitted, relevant business updates or marketing communications.

Marketing Communications

Where we send promotional communications, we will do so in accordance with applicable requirements. If an unsubscribe option is provided, you can use it to stop those communications. You may also contact us to ask about your communication preferences.

Purpose Limitation

We do not intend to use personal information for purposes that are incompatible with the purpose for which it was collected, unless a new purpose is permitted by law or we have obtained any consent that is required.

04

Data Sharing and Disclosure

Ghanex Tech does not intend to sell personal information collected through its website. We may share information with third parties when necessary for the purposes described in this policy, when you request or authorise the sharing, or when disclosure is required or permitted by law.

Service Providers

Depending on the services actually used, authorised providers may help with website hosting, infrastructure, security, analytics, email delivery, customer communications, or technical support. Such providers should receive only the information needed to perform their assigned functions and should handle it under applicable contractual and legal requirements.

Legal and Business Requirements

We may disclose information when reasonably necessary to comply with a legal obligation, respond to a lawful request, protect rights and safety, investigate suspected misuse, or establish or defend legal claims.

If Ghanex Tech undergoes a merger, restructuring, acquisition, or transfer of business assets, relevant information may be transferred as part of that transaction, subject to applicable privacy requirements.

Third-Party Services

If the website links to or integrates with third-party services, those providers may process information under their own privacy notices and terms. We encourage you to review the relevant notices before providing information directly to those services.

05

Your Privacy Rights

Depending on your location, the applicable privacy laws, and the circumstances of the processing, you may have rights relating to your personal information. These rights are not identical in every jurisdiction and may be subject to legal exceptions.

Access: request information about personal data we hold about you.
Correction: ask us to correct information that is inaccurate or incomplete.
Deletion: request deletion of personal information where applicable law provides this right.
Withdrawal of consent: withdraw consent where processing relies on your consent.
Objection or restriction: object to or request limits on certain processing where the law permits.
Data portability: request a copy of certain information in a usable format where applicable.
Marketing preferences: opt out of promotional communications where an opt-out is available.

How to Make a Request

To make a privacy request, contact us using the details provided below. Please describe your request clearly so we can understand and respond to it. We may need to verify your identity before disclosing, correcting, or deleting information.

We will review requests and respond within the period required by applicable law. In some circumstances, we may be unable to fulfil a request in full, for example where retaining certain information is legally required. If so, we will explain the position where required.

06

Data Retention and Security

We keep personal information only for as long as it is needed for the purpose it was collected for, such as responding to your enquiry, assessing a job application, or delivering an engagement, and for any longer period required by law, accounting, or the resolution of disputes.

When information is no longer needed, we delete or anonymise it. If you would like us to delete your enquiry or application sooner, contact us using the details below.

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

07

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, information-handling practices, technology, or legal requirements.

When the policy changes, we will update the date displayed at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically so you can stay informed about how information is handled. The version published on this page is intended to reflect the policy currently in effect for the activities it covers.

08

Contact Us

If you have questions about this Privacy Policy, want to understand how your information is handled, or wish to submit a privacy-related request, please contact Ghanex Tech using the email address below.

For your security, please do not include passwords, payment details, or unnecessary sensitive information in your initial message. If we need additional information to verify or process your request, we will explain how to provide it appropriately.

privacy@ghanextech.com