AWS OR GOOGLE CLOUD

CRM Development

A CRM that matches how your team actually sells and supports customers, with every lead, call, WhatsApp chat and follow-up in one place.

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AWS or Google Cloud
Cloud telephony APIs
PostgreSQL
React
React Native or Flutter
SERVICE OVERVIEW

What This Service Covers

A CRM that matches how your team actually sells and supports customers, with every lead, call, WhatsApp chat and follow-up in one place.

A CRM that matches how your team actually sells and supports customers, with every lead, call, WhatsApp chat and follow-up in one place.

You can work with Ghanex Tech in two ways: add our engineers to your existing team, or give us a defined project to deliver from planning through launch. Either way, work is split into short cycles so you see progress regularly and can change direction early.

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AWS or Google Cloud

AWS or Google Cloud is one of the core areas of this service. We confirm how it applies to your project once we understand your requirements and existing systems.

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Cloud telephony APIs

Cloud telephony APIs is one of the core areas of this service. We confirm how it applies to your project once we understand your requirements and existing systems.

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PostgreSQL

PostgreSQL is one of the core areas of this service. We confirm how it applies to your project once we understand your requirements and existing systems.

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React

React is one of the core areas of this service. We confirm how it applies to your project once we understand your requirements and existing systems.

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React Native or Flutter

React Native or Flutter is one of the core areas of this service. We confirm how it applies to your project once we understand your requirements and existing systems.

WHY GHANEX TECH

Built to Fit, Built to Last

What you can expect from Ghanex Tech on every engagement, whatever the size of the project.

01

CRM Designed Around Your Sales Process

Every sales team follows a different workflow. We develop custom CRM systems around your lead management process, sales pipeline, customer interactions, and follow-up requirements, ensuring the platform supports how your team actually works.

02

Connected Customer Communication

We integrate communication channels such as WhatsApp and cloud telephony APIs into your CRM, helping teams manage customer conversations, call activities, and follow-ups from a more unified workspace.

03

Better Sales Visibility & Control

We build centralized dashboards and sales pipeline views that help teams track leads, monitor follow-up activities, understand sales progress, and access relevant customer information for better decision-making.

04

Secure & Scalable CRM Architecture

We build CRM applications with structured data management, role-based access, and modular architecture. Using technologies such as React, PostgreSQL, and cloud infrastructure, we create platforms that can support growing teams, customer records, and business integrations.

HOW WE WORK

From First Conversation to Launch

Four stages, each with a clear output you can review before the next one starts.

01

CRM Requirements & Workflow Analysis

We understand your sales process, lead sources, customer communication channels, team structure, and existing tools. We identify the CRM modules, automation requirements, and integrations needed to support your customer management operations.

02

CRM Architecture & Integration Planning

We define the database structure, customer records, sales pipeline, user roles, and system architecture. We also plan integrations with WhatsApp, cloud telephony APIs, and other business tools according to your requirements.

03

Custom CRM Development & Integration

We develop CRM modules, sales dashboards, lead management features, communication integrations, and workflow automation. Through short development cycles and regular demonstrations, you can review working features and provide feedback throughout the project.

04

Testing, Deployment & Ongoing Support

We verify CRM functionality, customer data handling, communication integrations, access permissions, and sales workflows. Following testing, we coordinate production deployment, provide system handover, and support future improvements as your customer management needs grow.

START A CONVERSATION

Let's talk about your project

Tell us about your CRM Development requirements. An engineer will review them and suggest a practical next step.

Request a Consultation

We usually reply within one business day